Debbie Bour is a technology manager at H&R Block, where they focus on the Customer Contact Center. With more than 20 years of experience in the global telecommunications industry, they have held leadership roles in Fortune 500 companies and ITO service organizations. Previously, Debbie managed telecommunications systems and IT projects at Medical Mutual and served as a senior manager at Nations Lending Corporation. They began their career as a manager of Global Voice Network Services at Avery Dennison. Currently, Debbie is pursuing a degree in Elementary Education at Kent State University.
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