Jess Pine is a product design partner and user advocate known for delivering impactful, human-centered experiences with curiosity and strategy. As the Lead Product Designer at H&R Block since 2023, Jess leads the design and execution of user support features within DIY tax preparation software. Prior to this role, Jess worked as a Senior UX Designer at H&R Block, where significant redesigns led to notable increases in user engagement. From 2009 to 2022, Jess operated as a Freelance Interactive Designer, creating functional online experiences. Jess holds a Bachelor of Fine Arts in Commercial and Advertising Art from the University of Central Missouri.
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