Patrick Perl

Director of Service Capabilities and Agent Experience

Patrick Perl is a strategic product leader with extensive experience in customer experience leadership, specializing in building and optimizing customer-centric solutions. They served as Director of Support Operations and later as Sr. Director of Customer Services at MINDBODY from 2016 to 2021. Currently, Patrick is the Director of Service Capabilities and Agent Experience at H&R Block, where they continue to enhance operational efficiency and foster innovation. Patrick earned a Bachelor of Science degree in Mathematics from California Polytechnic State University-San Luis Obispo in 2009.

Location

San Luis Obispo, United States

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