Tracy Smith is the District General Manager at H&R Block, bringing over 30 years of retail experience and a strong background in multi-unit human resources. Previously, they served as District Manager - HR at Best Buy, providing HR support across multiple business units and focusing on employee relations and performance management. Tracy has also held significant roles as General Manager at both Best Buy and Sam's Club, where they successfully led operations, employee development, and strategic initiatives to drive profitability and enhance customer service. They have a proven track record of promoting talent and improving associate retention throughout their career.
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