As a global hotel solutions provider, we offer hotel management solutions to more than 3000 companies. Our clients include numerous global players from Fortune 500 companies, such as Google, China Mobile, Alibaba and Panasonic

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HRS Group

HRS Group's headquarters in Köln, Germany

The Berlin office focuses on product management, marketing, and engineering, driving innovation in customer engagement solutions.

Berlin

Milano office focuses on procurement, account management, and customer success, driving sales and operational excellence across EMEA.

Milano

This department focuses on building and maintaining systems for collecting, processing, and analyzing data.

Data Engineering

The Marketing and Product Management team at HRS Group is responsible for driving the strategic direction and development of innovative hotel management solutions. They collaborate closely to enhance brand engagement, optimize product offerings, and leverage market insights to meet client needs. This team also focuses on creating effective marketing strategies that promote product adoption and solution effectiveness, ensuring alignment with the company’s objectives while nurturing key partnerships.

Marketing and Product Management

The Sales and Customer Success team at HRS Group is responsible for driving revenue growth and ensuring client satisfaction through proactive engagement and support. This team manages client relationships, oversees hotel success initiatives across various regions, and coordinates responses to Requests for Proposals (RFPs) to secure new business. They also focus on delivering exceptional customer experiences and optimizing hotel management solutions for diverse global clients.

Sales and Customer Success

The Engineering and Development team at HRS Group is responsible for designing, building, and maintaining innovative software solutions that enhance hotel management services for clients. This multidisciplinary team collaborates on cloud applications, devops practices, and robust software development across various platforms, while ensuring the highest standards of security and performance. Their collective expertise drives the continuous improvement of the company's technological offerings, enabling seamless integration and user experiences for global partners.

Engineering and Development

This department focuses on managing and developing relationships with hotel clients to drive sales and enhance account performance.

Hotel Sales

This department is responsible for the strategy, development, and marketing of products to meet customer needs and drive business growth.

Product Management

This department focuses on enhancing customer satisfaction and ensuring positive interactions throughout the customer journey.

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Other teams

Marketing and Product Management

Sales and Customer Success

Engineering and Development

Hotel Sales

Product Management

Customer Experience