Iris Steinmetz has a diverse work experience spanning over several industries and roles. Iris started their career in the hospitality industry, working in various managerial positions at La Réserve Genève - Hotel and Spa, Ibis Amsterdam Airport, Seaside Hotel Palm Beach, and The Revere Hotel. Iris then transitioned into the technology sector, holding positions at MICROS-FIDELIO GmbH and Oracle Hospitality as an Interface Manager and Technical Product Manager. Iris also worked at SnapShot, a Shiji Group brand, where they served as the VP of Product and Partnerships, VP of Data Partnerships, and Head of Integrations. Iris later joined Raizup (ex WHTT) as an Advisory Board Member and Manager of the Mentoring Program. In 2017, Iris joined Hospitality Technology Next Generation, where they hold the roles of Chair of the Workgroup 'Business Analytics Transactional Extract' and Vendor Advisory Council Member. Most recently, they joined HRS (Hospitality & Retail Systems) as the Senior Director of Operations EMEA.
Iris Steinmetz pursued their education in the field of Hotel & Catering Management from 1996 to 1997 at the University of Portsmouth, where they earned a BA (hons) degree. Prior to that, they attended the Swiss Hotel Management School from 1993 to 1995, where they obtained a Higher Diploma in Hotel Management.
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HRS Hospitality & Retail Systems
HRS Hospitality and Retail Systems is an international company with an unrivaled reputation for service and is a leading supplier of IT solutions for the Hotel, Restaurant, & Café (HoReCa) and Retail industries. HRS is a recognized and certified Oracle Partner. Providing coverage in 90 countries, with over 10,000 customers, HRS is acknowledged as Oracle Hospitality’s largest partner worldwide. HRS offers a wide range of innovative solutions to customers, including, but not limited to: Property Management, POS, Spa & Guest Activities, Omnichannel commerce, Personalization, Business Analytics, Payment Gateway, Mobile Applications, Channel Manager, Online Distribution Services, Finance and HR Systems, and Passport Scanning & Recognition. Customers are our number one priority. We ensure that we speak their language, understand their requirements, and meet their expectations. Our goal is to make our clients stronger and more efficient while helping them build successful businesses which are both productive and profitable. Founded in 1990, HRS was created with the goal of providing a superior customer experience, both for service industry companies and their clients. For over 30 years, HRS has been providing innovative management solutions for: hotels, restaurants, retail chains, stadiums, spas and fitness establishments. HRS has an impressive portfolio of products and services, these include: pre-project analysis, hardware and software supply, strategic IT consulting, solutions implementation and integration, staff training and consulting, 24/7 technical support, plus a wide range of professional customer services. We are proud to have established ourselves not only as an IT solution provider but also as a proactive contributor to the industry. Visit us at www.hrsinternational.com
