Nick Pardoe

Nick Pardoe is an experienced IT professional with a career spanning over 29 years, specializing in service management and delivery across multiple sectors. Currently serving as the ServiceNow Senior Platform Manager at HS2 Ltd since April 2019, Nick oversees the management and development of the ServiceNow platform. Previously held roles include ICT Service Manager, IT Relationship Manager at Wesleyan, IT Service Delivery Manager at the Department for Education, and Senior IT Service Support Manager at Defra. Nick has a proven track record in enhancing ICT services, managing SLAs, and ensuring customer satisfaction, with experience in supplier management and stakeholder engagement across various high-profile projects.