Ai Ling Puah is currently the Head of Lending Services at HSBC, a position they have held since 2020. Previously, they served in various roles at HSBC from 2013 to 2016, including Vice President and Assistant Manager in Card Services, as well as Head of KYC Operations and SVP of Banking & CDD Business Service. They earned a Diploma in Business Studies from Ngee Ann Polytechnic and a Bachelor of Business Administration with Second Class Honours from Nanyang Technological University.
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