Alex Moro is the Head of Process Re-engineering and Advanced Design at HSBC, where they lead a team focused on simplifying complex processes and enhancing customer journeys through process mapping, stakeholder engagement, and future-state design. With a foundation in Business Analytics, Lean Six Sigma, Process Intelligence, and Agile, Alex has extensive experience in transformation within the financial services industry. Prior to their current role, they served in various positions at HSBC, including Business Process Manager and Process Consultant. Alex is pursuing a Bachelor's degree in Economics at Pontifícia Universidade Católica do Paraná.
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