Andy Sayles

Andy Sayles is currently the UK Lending Head of Service at HSBC. With a background in service delivery and management, they have garnered several years of experience in IT environments, including previous roles as a Service Manager at Alscient and a Service Delivery Manager at Xuper. At Xuper, Andy managed SLAs and KPIs while improving service quality, which led to enhanced profitability. Throughout their career, they have demonstrated a commitment to customer focus and effective communication, successfully navigating complex processes and driving project completion.