Aya Hashem

Aya Hashem has accumulated diverse customer service experience, beginning as a Customer Service Agent at Raya Contact Center from October 2016 to June 2017, followed by a role as a Customer Service Representative at Emirates NBD for a brief period in mid-2017. Aya worked as a Co-Teacher at Albashaer International School from October 2017 to November 2018 and then transitioned to a Translator position at Qalam for Translation until October 2019. Most recently, Aya has held multiple roles at HSBC, including Assistant Manager Customer Relation and Loyalty, Premier Direct Relationship Manager, and Customer Service Executive, starting in June 2023. Aya holds a Bachelor's degree in English Language and Literature from the Faculty of Al Alsun, completed between 2014 and 2016, achieving a "Good" classification.