Bianca Chan is a skilled Customer Experience Manager with a diverse background in digital marketing and customer relations. They held the position of Marketing Manager at HSBC from 2020 to 2024 and previously worked as a Senior Marketing Executive at Club Med, driving significant increases in online sales and e-commerce conversion rates. Bianca also gained valuable experience as a Digital Experience and Sales Specialist at HSBC, where they focused on customer behavior and digital application completions. Currently, Bianca is pursuing a Bachelor of Arts in Communication and Political Science at the University of Washington.
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