Charlotte Lo is an experienced Associate Director specializing in Product Delivery Management with a strong background in transformation and change delivery. They have held various roles, including Project Quality Assurance Lead at JP Morgan Chase and Senior Business Analyst at both Bank of Communications Limited and HSBC. From 2019 to 2021, Charlotte worked as a Project Manager/Business Analyst at Morgan Stanley, and currently, they are involved in Product Delivery for Market & Securities Services at HSBC. Charlotte is pursuing a Master of Information Systems at the University of Toronto and holds an MBA in Financial Analysis from The Hong Kong University of Science and Technology.
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