Cheryl O'Byrne is an Operational Readiness Department Manager at HSBC UK, specializing in digital fraud communication and risk management across various banking sectors. With a strong background in customer service and team leadership, they have held multiple roles at HSBC, demonstrating skills in training, coaching, and process improvements. Cheryl has a proven track record in digital skills development and is certified in Lean Six Sigma, HTML, and CSS. They are committed to enhancing change management and digital risk strategies within the organization.
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