Cynthia W. is a Business QA Manager at HSBC with over six years of experience in software delivery and project management within the banking and financial sector. Skilled in Agile/Scrum methodologies and IT service management, Cynthia has demonstrated expertise in using R, Python, SQL, and SAS. Holding a Master’s degree in Business Analytics and Decision Science from the University of Leeds and a Bachelor’s degree in Economics from the University of Arizona, Cynthia has led quality assurance initiatives and managed teams to enhance software solutions.
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