Dalia ElFaggal possesses a strong background in customer service and leadership, having served in various roles at VODAFONE UK LIMITED from May 2021 to September 2021, including Peer Lead and Customer Service Representative. Dalia further advanced this experience at HSBC from September 2021 to July 2022, taking on the roles of Customer Service Representative, Peer Lead, and Team Manager. Dalia holds a Bachelor of Arts degree in Anthropology from Alexandria University, completed between 2015 and 2019.
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