Daniel Richmond has extensive experience in customer service and business operations, starting as a Multi-Skilled Advisor at FGH from September 2009 to May 2012, where Daniel consistently ranked among the top in call quality. Following this, Daniel worked at Virgin Media Business from May 2012 to June 2016 in the Chief Executive's Office, managing high-level escalations and complaints for top-tier corporate and public sector clients. Currently, since July 2016, Daniel serves as a Mortgage Underwriter at HSBC Retail Banking and Wealth Management. Daniel holds a Bachelor's Degree in Chemistry from the University of Newcastle-upon-Tyne, earned between 2006 and 2009.
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