Eloy M. is a Senior Transformation Officer at HSBC, where they are responsible for digital transformation programs and the implementation of customer-centric digital journeys. With prior experience as a Business Transformation Officer in major banks like BBVA, Citibanamex, Scotiabank, and HSBC, Eloy has supported core transformation initiatives and led teams across multiple countries. Their expertise includes agile methodologies, digital strategy design, and Six Sigma projects. Eloy holds a Master of Engineering in Lean Six Sigma from ITESM and has a background in Industrial Engineering and Project Management.
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