Erandathi Lambious

Erandathi Lambious has extensive experience in the banking sector, having worked at the Hong-Kong and Shanghai Banking Corporation (HSBC) from August 2007 to May 2021. In the role of Customer Service Executive, Erandathi demonstrated a commitment to maintaining high customer service standards by meeting established SLAs and KPIs, and facilitated training for new and existing team members. As Assistant Operations Manager, Erandathi successfully managed teams of 15-20 staff across various business areas in the UK and Singapore, focusing on achieving productivity and quality targets through effective resource utilization and fostering strong relationships with co-teams and business counterparts. Erandathi also held a brief position as Assistant Manager within the same month at HSBC. Educational qualifications include passing the GCE A/L from the Leo Club Of Gankanda Central College in 2002.