Erika Mackie is currently an Operational Resilience Delivery Lead and SFE Firm Rep, providing oversight and support for risk management in operational teams. With a strong background in the financial services sector, they previously served as a Pricing Manager for seven years and held various roles at HSBC, including Operational Resilience Delivery Lead and Business Continuity Incident Management Specialist. Erika holds a Bachelor of Science (B.Sc.) with Hons in Mathematics from The University of Glasgow. They began their career as a General Assistant at The Coach House Coffee Shop from 2007 to 2012.
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