Fady Atef is currently the AVP of Financial Support Operations at HSBC, where they lead initiatives to enhance operational efficiency. With five years of experience in retail banking and wealth management, Fady focuses on providing technical and soft skills training to improve customer service quality. Prior to this role, they served as a Financial Services Manager at HSBC and held various positions, including Customer Service Representative at du and Bank Customer Service Representative at HSBC. Fady graduated with a Bachelor’s degree in Business Administration and Management from Akhbar ElYom Academy in 2013.
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