Faye Allen

Assistant Customer Journey Manager at HSBC

Faye Allen has extensive experience in the banking sector, currently serving as the Assistant Customer Journey Manager at HSBC since August 2005. Notable roles include managing the sales floor and counter cash management at the Birmingham New Street branch, where Faye excelled in driving financial performance and ensuring customer satisfaction. Faye's previous positions include Sales and Service Manager, Retail Branch Manager, and Graduate Management Trainee, demonstrating a strong track record in leadership and team management. Additionally, Faye taught English at Peppy Kids Club in Japan, employing innovative teaching methods for children aged 18 months to 16 years. Faye holds a 2.1 Hons degree in Modern History from Aberystwyth University.

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