Gavin Emmanuel is currently the AVP - Chief Control Office (NFR) at HSBC, where they leverage their extensive experience in operations management within the information technology and services industry. They previously served as an Operations Manager at Tata Consultancy Services from 2014 to 2022, managing a large team and overseeing US Mortgage Insurance operations, in addition to being a Lead Internal Auditor. Prior to that, Gavin held the position of Deputy Manager Operations at IBM Daksh from 2009 to 2014, where they managed customer accounts and migrated processes. They began their career as an Assistant Manager at HSBC from 2005 to 2009, facilitating successful mortgage applications. Gavin holds a B.A. in English Literature from St Paul's Mission College, earned in 2004.
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