Gemma Oakley

Gemma Oakley is currently serving as the Senior Manager of Global Incentives at HSBC, where they focus on strategic incentives and professional standards. Previously, Gemma held various roles at HSBC, including Retail Branch Manager and Senior Incentives and Professional Standards Manager, where they emphasized customer engagement and operational compliance. Their earlier career included training positions at Barclays UK and TRX, where they honed skills in customer service and team development.