Gilbert Hu is a Senior Support Manager at HSBC Canada, specializing in IT service management across various capital market areas, including Fixed Income and Credit Lending. Previously, Gilbert served as an Assistant Vice President at Citi and has extensive experience in software engineering, technical support, and production management. Gilbert has led initiatives to improve production stability, service quality, and vendor relationships, while actively mentoring teams and overseeing complex projects. Currently, Gilbert is pursuing a degree at the University of Waterloo.
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