Gopal Kumar is currently the Senior Vice President and Head of CRM at HSBC Bank. Gopal's previous experience includes roles such as Head of Policy & Insight at L&T Financial Services and AVP of Analytics at Axis Bank, where they managed business analytics for MSME lending. Gopal also held positions at Citi, Bharti Teletech Limited, and Tata Teleservices Ltd, focusing on analytics and risk management. They hold a B.Tech in Computer Science from Cochin University of Science and Technology and an MBA in Marketing from the Institute of Management Technology, Ghaziabad.
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