Ilhem Hamrouche is currently the Country Head of Operations at HSBC Bank, managing digital business services. They have extensive experience in the financial sector, previously serving as the Country Head for KYC and Wholesale Operations at HSBC from 2019 to 2025, and as the Global Standards Deputy In-Country Executive Lead. Ilhem started their career at Banque d'Algérie as Chargée d'Etudes from 2004 to 2008. They earned a license in interprétariat from Faculté d'Alger and a Master's in Management from Ecole Supérieure de Management & de Développement.
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