Islam Zaky is a detail-oriented digital production and project manager with over seven years of professional experience in team leadership and digital transformation. Currently serving as the IT Service Owner and ATM Domain Lead at HSBC, Islam prepares product specifications, ensures timely implementation, and collaborates across DevOps teams to enhance service management processes. Islam's career includes roles at HSBC such as Regional Premier Customer Service Executive and Digital Production Manager, where they have consistently achieved high performance ratings. Educated with a Bachelor of Business Administration from Ain Shams Academy, Islam is also proficient in multiple languages and has received numerous awards for their strategic and leadership capabilities.
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