Jack Heathcote is a professional with diverse experience in customer service, writing, and financial support. Notably, Jack served as a Customer Care Assistant at Morrisons, where responsibilities included maintaining store cleanliness and managing checkouts. Additionally, Jack was an Entertainer at Merlin Entertainments plc, engaging with guests and providing educational talks about animals. Jack's writing skills were honed as a Guest Writer for Vox Media, focusing on the NFL and the Pittsburgh Steelers. More recently, Jack worked in various roles within financial services, including a Procedure Writer at first direct and a Financial Support Team Manager at HSBC, where responsibilities involved reviewing procedures and improving collections systems. Jack holds a Master of Arts degree in International Relations from the University of Birmingham and a degree in War Studies.
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