James Cuthell is a seasoned Digital Product Manager currently leading Conversational AI at HSBC, where they assist Commercial customers across 54 markets with intelligent assistants and messaging capabilities. They previously held roles as a Senior Digital Product Owner at HSBC, a Business Analyst at Societe Generale Private Banking, and an Intelligence Planner at TEQUILA / TBWA Advertising Agency. James earned an MBA with Distinction from Bayes Business School in 2022. Their experience spans project management, market research, and digital banking solutions.
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