James Young is a seasoned financial services executive with a proven track record in revenue growth, cost reduction, and digital product delivery. With extensive experience spanning roles in product, operations, and client servicing, they have led high-performance teams and driven initiatives across global payment and liquidity solutions. James served as a commissioned officer in the British Army, honing leadership and operational management skills before transitioning into various senior roles at HSBC, including Global Head of Payment Optimisation and Regional Head of Innovations for Europe. They hold a BSc in Artificial Intelligence and Machine Learning from Westminster University and a Leadership and Management qualification from the Royal Military Academy Sandhurst.
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