Janet Stout

Janet Stout is currently the Global Head of Financial Crime Operations Training and Quality at HSBC, where they focus on process optimization and continuous improvement as a Senior Process Consultant in Group Compliance. They have a background in business analysis and process design from their previous role as a Business Analyst at HSBC Change Management and have also served as a Cards Services Quality Manager, specializing in Lean and Six Sigma re-engineering. Janet's logical approach and attention to detail are complemented by a good sense of humor.