Jay Joshi is a digital change and user experience advocate with over 20 years of expertise in Retail and B2B sectors. They have extensive experience in defining, securing funding, and implementing digital capabilities, particularly in financial services over the past 14 years. Their past roles include Marketing Manager at Siemens Financial Services and Marketing Manager - Digital Projects at Barclaycard, where they shaped digital strategies and user experiences. Jay has also served as a Senior Product Owner at HSBC, focusing on global business banking propositions and introducing innovative digital solutions. They are passionate about usability testing and delivering customer-centric products.
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