Jeff Wilkinson is a Managing Director and Head of Change Execution with extensive experience in leading transformative initiatives and enhancing customer service operations within complex environments. They have successfully driven large-scale transformation programs, focusing on both technology and organizational change. Jeff’s notable achievements include several awards for excellence at HSBC, including the 2018 “Change” category at the Extraordinary People Awards. With a strong educational background in Banking Practice and Geography, they hold multiple degrees from prestigious institutions, including UCL and the London Institute of Banking & Finance.
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