Jennifer Ogdon is an Executive Vice President and the Head of Operations for the United States and Canada at HSBC. With over 16 years of experience in global financial institutions, they have demonstrated strategic leadership by enhancing service performance and governance while navigating complex regulatory environments. Throughout their career, Jennifer has held various roles at HSBC, including Area Manager, Head of Direct Bank operations, and Senior Vice President, all focused on improving customer outcomes and driving operational excellence through innovation and technology.
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