John Bickers is the Head of Change at HSBC, where they lead a team within the Chief Operating Office, overseeing change initiatives across Commercial Banking. With over eight years of frontline SME leadership, they consistently delivered exceptional performance and growth. John also spent five years implementing transformational change at Natwest and RBS, where they led teams and developed impactful strategies. Their career highlights include directing Business and Commercial Banking at RBS and managing national implementation teams within Corporate Banking at Natwest.
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