John Chapman is a Senior Technology and Operational Risk and Resilience Executive with over 40 years of experience. They currently serve as the Head of Resilience Risk for HSBC UK and Europe, overseeing specialized operational risks including cybersecurity and business continuity. Previously, they held executive roles at Bank of America, JPMorgan Chase, and Santander UK, where they managed risk governance and compliance across various regions and sectors. Chapman also co-founded the Operational Resilience Collaboration Group and has extensive experience in crisis management and regulatory compliance.
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