Jolin Holme is a seasoned Program Director with over 15 years of post-qualified experience in financial management, transformation, and project management. Currently leading the SME banking customer experience improvements at HSBC, Jolin has held senior roles at prominent organizations such as Accenture, BT, British Airways, Serco, and Diageo. Previously, Jolin worked as a Project Manager at British Airways, a Business Manager at HSBC, and a Management Consultant at Accenture, where significant contributions were made to various transformation projects in finance and risk management. Jolin's educational background includes a Bachelor of Arts in Business and Finance from Brunel University of London and a Higher National Diploma in Business Studies from Guildford College of Technology.
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