Joseph Shaw DipPFS is the Head of Regulatory Risk, Conduct and Sales Quality for Asia Pacific, having a proven track record of exceeding sales performance and customer satisfaction. They have extensive experience in regulatory compliance and risk frameworks, with a focus on collaborative engagement among multi-jurisdictional stakeholders in Asia. Joseph holds a Bachelor of Science in Economics from Loughborough University and has held various roles at HSBC, including Senior Customer Service Officer and Premier Relationship Manager for expatriate clients. Prior to these positions, they started their career at Currys as a PC Specialist, where they developed strong customer service skills.
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