Joyce Chow is a credit card product manager with a specialization in portfolio management for the largest credit card base in Hong Kong. Currently, they serve as the Head of Portfolio Management for Cards & Unsecured Lending at HSBC, having previously held positions including Senior Cards Portfolio Manager and Manager of Cards Portfolio. Joyce has engaged in various credit card-related projects, implementing initiatives such as a new mobile app and spending programs to enhance customer engagement. They completed a Bachelor of Business Administration with First Class Honors at The Chinese University of Hong Kong and participated in exchange programs at Copenhagen Business School and the University of North Carolina at Chapel Hill.
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