Julia Thorn is a Senior Manager at HSBC, specializing in sales processes and strategic initiatives within the Wealth and Personal Banking Channels. With extensive experience at HSBC Bank Australia since 2016, they have been instrumental in optimizing roles, pursuing reskilling opportunities, and enhancing operational efficiency. Over the past 11 months, Julia has focused on transforming banking practices to align with customer needs while achieving significant cost reductions. They hold a Bachelor of Education from the University of Wollongong, which they are currently pursuing.
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