Kara Bates

Kara Bates is a confident global leader currently serving as the Senior Vice President and Head of Digital Strategy and Customer Relationship Management at HSBC. With extensive experience in the financial services industry, Kara has previously held several notable positions at HSBC, where they successfully drove significant growth in customer engagement, strategic initiatives, and employee satisfaction. They hold an MBA and dual bachelor's degrees in Business Administration and Spanish from the University at Buffalo, along with a study abroad program focused on Spanish Business and Culture at the Universidad de Granada.