Kareem Osama has a background in customer service and management, with experience at HSBC Retail Banking and Wealth Management from January 2018 to May 2019 as a Customer Service Executive, and a further position at HSBC from February 2023 to September 2024 as an Assistant Manager in Customer Relations & Loyalty, along with roles as a Trainer, Wholesale Team Leader, and RFI Analyst. Kareem holds a Bachelor's degree in Political Science and Government from Future University in Egypt, completed between 2012 and 2016, and also earned a Diploma in HR from HR International Business (HRCI) during 2018 to 2019.
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