Katie Agus-Smith is a seasoned business architect with extensive experience at HSBC from 2018 to 2023, where they held various leadership roles, including Lead Business Architect and Compliance Manager. They managed teams and projects, focusing on compliance, process improvement, and customer service excellence. Currently, they serve as the Lead Business Architect for Global Procurement at HSBC, continuing to drive strategic initiatives within the organization. Katie's background also includes significant contributions to compliance monitoring and enhancing operational efficiencies.
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