Ken K. is a highly competent and self-motivated information systems professional with over 20 years of experience in IT operations, service delivery, and release management. Ken has held various leadership positions, including Technical Product Manager at HSBC since 2021 and Manager of Business Systems at HSBC Bank Canada in 2007. Ken's expertise encompasses project management, change management, and vendor management, with proficiency in the ITIL framework and various technologies such as ServiceNow, AppDynamics, and Azure. Currently, Ken pursues a BSc (Hons) degree at the University of Hertfordshire.
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