KENNETH TSEN

Kenneth Tsen is a dedicated and analytical professional with over 10 years of experience in fraud investigation, compliance operations, customer risk management, and team leadership within global financial institutions. They have held positions at American Express, Tyco Fire & Security, and HSBC, applying their skills to navigate complex fraud cases, implement process improvements, and maintain high service quality. Currently, Kenneth serves as a Senior Fraud Consultant at HSBC, where they investigate suspicious activity and support new team members while ensuring compliance and operational efficiency.