Kiah Smith has a diverse background in the financial services sector, having served as a Prospect and Lending Team Manager at first direct from January 2022 to January 2023. Prior experience includes various roles at HSBC from April 2017 to January 2021, including Customer Care Advocate, Assistant Product Manager, Universal Banker, and Performance Framework Manager. Kiah is currently pursuing a BSc in Financial Services Management at The London Institute of Banking & Finance, expected to be completed in 2024, and previously attended Temple Moor High School.
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