Kristy H.

Kristy H. has significant experience in the financial services industry, primarily with HSBC since 2007. Currently serving as Director of Consumer Duty & Customer Outcomes Monitoring and Chief Control Officer for Digital Bank HSBC UK, Kristy has held various leadership roles, including Head of Business Oversight for Europe and UK Wealth Transformation Deployment Lead. Prior to these positions, Kristy worked as Regional Services Manager and Regional Credit Manager at HSBC UK. An academic background includes a BSc in Financial Services from The University of Manchester and a BA in English Language & Linguistics from the University of Essex.