Lachsmi Devi Rai

Lachsmi Devi Rai has extensive experience in audit management and employee development within the financial sector, particularly at HSBC from June 2014 to June 2020. Initially serving as a Senior Audit Manager for Third Party Suppliers, Lachsmi ensured compliance and governance for entities in the debt recovery industry. Subsequently, as Senior Department Manager and Audit Manager for Third Party Suppliers, responsibilities included establishing a compliance framework and assessing risks. Lachsmi also excelled as an Employee Development Manager, focusing on training and leadership development for the Collections Department, and managed Collections Advisers to enhance customer service for those in financial difficulty. Academic qualifications include a Bachelor of Business Administration from Coventry University and various certifications in management and education.