Lai Seon is a seasoned project manager, scrum master, and business analyst with 14 years of IT experience in the banking and insurance industries. They have held leadership roles managing over 30 staff at HSBC Software Development Malaysia and CSI Interfusion Sdn Bhd. Recently, Lai Seon has been serving as an Associate Director in Technology Programme Management at HSBC since 2021. They earned a Bachelor's degree in Computer Science from Universiti Teknologi Malaysia in 2005.
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